Terms of use
Last updated 28 October 2026
The Details (thedetails.page) lets hosts make a website for an event and collect replies from their guests. By making an account or a site you agree to these terms. Questions go to support@thedetails.page.
Your account
You sign in with Google or with a link we email you. Keep access to that email address: it is how you get into your sites. You need to be 18 or older to buy a site pass.
Your sites and what you put on them
What you write and upload stays yours. You let us store it, show it to the people you share your site with, and send the emails you ask for, only to run the service.
Add only guests, photos and text you have the right to share. Don’t use a site to mislead people, collect payments or passwords, harass anyone, or for anything unlawful. We may take a site that does offline.
Part of a new site is drafted for you from your answers. Read it before you publish: you are responsible for what your site says. Names, dates, times and places always come from your answers.
Free and the site pass
Making, editing and publishing sites, replies, guest lists, email invitations, choosing a site’s address, a site password and up to 60 photos per site are free.
The site pass costs $9.99 USD, paid once, for one site. It adds, on that site:
- Up to 300 photos
- Automatic reply reminders
- Your own colours
- A full-screen photo cover
- The Letterpress design
- A photo wall for guests
- Seating for guests and the venue
- No “Made with The Details” line
You pay once on Stripe’s checkout page, where the pass is sold through Link, Stripe’s checkout, as the seller of record. The price includes any sales tax, VAT or GST, which Link works out from your billing address and pays to the tax authorities; Link emails the receipt and tax invoice. Your statement shows LINK.COM* THEDETAILS.PAGE. There is no subscription and nothing renews. The pass stays with the site for as long as the site exists; it can’t be moved to another site, and it ends if you delete the site. If we change the price, it applies only to passes bought after the change.
Plus, the monthly subscription we sold before the site pass, can no longer be bought. If you have it, you can cancel it any time on the Plus page; it stays on until the end of the month you paid for, and you aren’t charged again.
Refunds
If you were charged by mistake (for example twice for the same site), or the pass didn’t work for you, write to support@thedetails.page within 14 days of the charge and we refund that payment in full, tax included, to the card it came from. A second payment for a site that already has a pass is refunded automatically. You can also ask Link support (support.link.com), which may refund within 60 days.
When a pass is refunded, the site stays up and keeps the photos it has, but you can’t add more beyond 60, reminders stop and the “Made with The Details” line comes back.
Nothing in these terms limits the rights consumer law gives you where you live.
Deleting your data
You can delete a site, or all guest data of a site, at any time. To close your account, write to support@thedetails.page. Our privacy policy says what we keep and for how long.
The service
We work to keep The Details running and your data safe, but we can’t promise it will never be down or never have a bug. Keep your own copy of anything you can’t lose: guest lists and replies export to a spreadsheet. As far as the law allows, we aren’t liable for indirect losses, and our liability for anything else is limited to what you paid us in the 12 months before.
Changes
When these terms change, we update this page and the date at the top, and we email hosts who paid us about changes that affect them.